I was blown away at how advanced and transparent this service was. Far beyond any mechanic I’ve ever gone to. You know how, if you’re like me and don’t know much about cars, you go to take your car in to a mechanic and then whatever they tell you you just have to take their word for it even if it doesn’t feel all the way right? The system they have at Tokyo gives you real time updates on the work being done on your car with detailed notes that you can understand and you can access anytime through an online link they send you. I’ve seriously never seen anything like it before. But by time Tatsu called me to give me a rundown of everything, I was pretty much already on the same page as them. They are all super friendly and helpful, they priced the work fairly and affordable for the level of detail I got, and made sure I felt good about the transaction. I’ve had some real crummy experiences in the past, which is I will not be bringing my cars anywhere but Tokyo in the future. I highly recommend this automotive repair.