Hands and Shield

Placentia Auto Repair

Tue - Fri: 7:00 AM - 6:00 PM
 | closed for lunch 12 - 1
5

5

5

My wife drives a 2015 Subaru Crosstrek and for the first 4 years of ownership we took it to dealer for service and were extremely happy with them. A few friends highly recommended Tokyo Automotive to us a few years ago. It's local so I figured I'd give them a try. We were so happy with our first appointment a year ago that we are now repeat customers. I really appreciate the written and photo updates and their honesty about what does and does not need to be done. I have recommended Tokyo Automotive to quite a few friends.

2

It's cost less to pay at the dealership than here. LOL....

Ah the esteemed dealer! You'd be surprised at the type of people they employ there. Of course there's the master technicians, some of which I plucked from dealer, but there's also the minimum wage guys, and then everyone in between. But for some reason some people believe that just because it says Subaru, Toyota, Lexus, Honda, pick your brand in front of the building, that somehow they are better than the independents. If price is your only or of high priority, then they have the B or C tech that will work on your car. They also have 2 different SKU numbers for parts made in America, Canada, or Japan... but they also have SKU numbers for those that are made elsewhere; again so they can appeal to the more frugal customer. And of course if you call the dealer with "Tokyo Auto is charging me $XXX, how much would you charge me to..." then of course they are going to give you the cheaper price. Then when you get there, the other stuff is more.

- Tokyo Automotive
5

They were so thorough and detailed w pictures to go with the diagnostic for my car. So I could visually see what had been found. For a small shop like this one I was really impressed I mean nobody else has ever gone that extra mile not even the dealership. A++ on that alone.

One of my bigger goals is to change how the world perceives skilled labor and mechanics in general. By showing pictures and showcasing how my guys do it, it really sheds light onto how intricate and complicated modern vehicles have become. Thank you for entrusting your Subaru Impreza to us.

- Tokyo Automotive
5

Reliable!

Thanks for bringing by your son's Honda Civic for the inspection & appreciate the 5 stars.

- Tokyo Automotive
5

Great place. Fast, courteous, and honest.

5

Excellent customer service!

5

5

So, needed to know if my tank was going to die. Not so! It was brought back to life and I am assured of another 100K!!! Yahoo! Thanks Tatsu and staff for a great job. This place meets the PINNACLE Ps...Performance, Persistence, Personality, Punctuality and Professionalism!!!! Don’t look for anyone else ! The old gal is purring and humming’ at 180000 ! Thanks all!

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