Hands and Shield

Placentia Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
| closed for lunch 12 - 1Buena Park Sat: 8:00 AM - 3:00 PM
5

Staff is very friendly, helpful & professional. Convenient car loaner or willing to pick you up or shuttle you where you need to be left off. Very knowledgeable & were able to get my Honda Accord back in tip top shape in one day.

Thank you so much, Patricia, for allowing us to serve you and your Honda. Happy holidays to you and yours! :-)

- Tokyo Automotive
1

$755.38 alternator. And charge for keep it the old alternator is ridiculous

Hello Franz, I apologize for your bad experience, but $250 (parts and labor) for an alternator from a Toyota Dealer seems very unlikely. That sounds like a "hole in the wall" garage or a backyard mechanic, give them a six pack of beer alternator. Which is fine if your buddies do that kind of work. We are professional, ASE certified, factory trained mechanics. And we offer a 3 year 36K warranty on the work we do. For that reason, we also do not put inexpensive parts on your car. As for the core charge, I know of no shops that will sell you the alternator without a core.

- Tokyo Automotive
5

Trustworthy team at Tokyo! Great communication throughout the service process. Go see them!!

Thank you, Laureen!

- Tokyo Automotive
5

An honest, skilled mechanic is hard to find. I came in and was instantly put at ease by the teams manner and communication. They also found a hidden intake manifold crack, which let me take it to the dealer because it was just under warranty. I’m looking forward to using Tokyo automotive in the future! And next time I have to buy a used car I’m going to have them do an inspection first! Update: I’ve been going to Tokyo Automotive for a year now, and I have been constantly satisfied with their professionalism, attention to detail and customer service. They keep doing a great job.

Thank you so much, Eric! It is great to hear you were pleased with our service and yes, we look forward to seeing you again in the future. :-)

- Tokyo Automotive
5

Good,reliable, professional service. Nice people!

Thank you so much, Michael! We aim to please. :-)

- Tokyo Automotive
5

Great, prompt service!

Thank you, Natalie, for allowing us to serve you and your Prius. Have a very Happy Thanksgiving! 👍🏻😄🚘

- Tokyo Automotive
5

Polite, professional, and thorough. Brought my 15-year-old Acura to Tatsu for a Check Engine Light and not only did he fix the issue but now my car gets better gas mileage than it has in years

Thank you, Bob, for the high praise of our auto repair team. We are thrilled to hear your gas mileage has improved! That’s terrific! Happy Thanksgiving and safe travels.

- Tokyo Automotive
5

Very professional and easy to work with. They worked around my schedule and got me going in a hurry.

Thanks, Michael, for bringing your Lexus in to see our auto repair team. We appreciate your support and look forward to seeing you at the next service. Have a terrific weekend! :-)

- Tokyo Automotive
5

Great service The complete inspection and recommendations are the best

Thank you so much, Jim! We appreciate the opportunity to serve. 😄👍🏻🚘

- Tokyo Automotive
5

I highly recommend Tokyo Automotive as a trustworthy, competent and efficient shop. I went in for the first time for an oil change and upon checking my mileage was told, I could go 1,000 more miles before the recommended oil change was required. What shop tells you the truth and once they have you in aren’t ready to add to what you need? Based on my schedule, I opted for the earlier (mileage) oil change and got the full inspection/check (Tokyo Special). They provided me with a detailed report of the status of each part they inspected- which I found valuable. I chose to wait for my car, which was not a problem as they have a comfortable waiting spot with a long table and chairs. If you are looking for a shop to build a honest relationship with for your car and wallet, I would recommend Tokyo Automotive for you.

Thank you so much, Nargess, for the heartfelt recommendation. We truly appreciate your support and look forward to seeing you at the next service. :-)

- Tokyo Automotive
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