Service is great, but cost has gone up significantly and thus value is diminished. Over $60 for a basic oil/filter change with non-synthetic oil...$38.50 for air filter (OEM Infiniti price lists at $24.85).
Mr. Lew, Thanks for your review. Sorry but I have to make a correction. Your FX35 requires 2 air filters. So at the dealer that would be 24.85X2 = 49.70. Also dealer's cash and carry policies vs. what they charge when a technician installs it are two very different prices. I would imagine that if you had done it at the Infiniti dealer that they would charge you somewhere close to $60/70. As for the costs going up, I've done my homework and have shopped around the neighborhood. The better independent shops in the Yorba Linda, Placentia, Brea, Anaheim hills area ...many of them are charging $90-100 for that basic oil service. Yes there are places that do it for cheaper than us, but they tend to be shops that I wouldn't feel comfortable sending my mother to. I appreciate the comment because it gives me an opportunity to talk candidly about it. Thanks Mr. Lew for your many years of patronage. I hope this is a worthy explanation, and that we can continue to service your vehicle for the years to come.
- Tokyo Automotive