Placentia Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
| closed for lunch 12 - 1Buena Park Sat: 8:00 AM - 3:00 PM
5

I went to Tokyo Automotive for my first 5000 mile service on my new Mazda CX5 at their Placentia location. Tatsu and his whole staff were very welcoming and had such great customer service. They had to order a part and received it within an hour and had me on my way in no time. I highly recommend Tokyo Automotive for all your service needs.

5

I went to Tokyo Automotive for my first 5000 mile service on my new Mazda CX5 at their Placentia location. Tatsu and his whole staff were very welcoming and had such great customer service. They had to order a part and received it within an hour and had me on my way in no time. I highly recommend Tokyo Automotive for all your service needs.

5

I highly recommend Tokyo Automotive. The customer service I experienced was top notch, and will have my business in the future. They also recently implemented a digital inspection tool that is very thorough and easy to understand. If anyone ready this review I sincerely encourage you to trust Tokyo Automotive with your business. Thank you!

Nicholas, We certainly enjoy making money, but never on a car that's not worth it. Appreciate you coming down and having us look at your Honda Civic. As you know we're looking into a few used car leads for you. Tatsu

- Tokyo Automotive
4.5

We took our 2006 Toyota Sienna to Tokyo Automotive to evaluate a check engine light. It was a challenging issue that took a couple return visits to finally get resolved, but Tatsu and the team were courteous, professional, and fair. They are more expensive than some mechanics out there, but you are paying for their knowledge and expertise. Thanks for getting our swagger wagon back on the road Tokyo Automotive!

Awesome, thanks for your kind words! Jeff & Amy, also awesome that you waited a bit to confirm that my fix was indeed a fix. Yeah, that was a tough on to figure out on your Toyota, and I appreciate that you had the patience to see it through with me. On a side note I loved the bumper stickers on the back of your Sienna. With Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
5

maintenance requirement

Mr. Thompson, Thank you so much for the many years you've been coming to my shop! We love working on your Honda Accord. With Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
5

Great place to take your car for maintenance and repairs. Prompt, trustworthy service.

Mr. Murray, Thanks for the many years in support of your shop. Love that you are a firm believer in preventative maintenance on your Honda Pilot! Tatsu

- Tokyo Automotive
5

The shop knows it’s business and no monkey businesses is going on. They clearly explain everything to you and never talk down to you. The work is guaranteed for 3 years, wow. The tech’s are well trained and can trouble shoot any issues. Jasper in the office is a breath of fresh air, easy to be around and prompt to call you back when you car has been diagnosed. And let’s not forget the pre/ post purchase inspection with pictures of the underside on your vehicle with full report, who does these things?? Well let me tell you Tokyo automotive repair does.

William, Thanks for the opportunity to work on your beautiful Toyota Tundra! In regards to the 3 year 36K warranty; our philosophy is that if the part we're putting on your car isn't going to last you that long, we shouldn't be putting it on your vehicle. We do not cut corners. And thank you for also bringing up our communication. We absolutely pride ourselves in the level of communication we have with the customer and our level of transparency. Our DVI/Digital Vehicle Inspection absolutely adds to that too. With Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
5

The personnel were friendly, very knowledgeable, straightforward and honest. I was treated with the utmost respect. They explained exactly what the problem was and what was necessary to correct it. I recommend their service to anyone.

Ollie, I appreciate the kind words, despite what happened to your Acura Integra. The thing is so clean, it's a shame it went through a flood. As we speak we are in talks with the insurance companies on what to do next. With Very Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
5

I Love Tokyo Automotive....They really take the time to make sure your car is in excellent shape, they don't try and sell u stuff if you don't need it, like a lot of places do. I used to go to Toyota of orange and they just rush you in and out and don't take the time like Tokyo does. I will always go to Tokyo....Thanks guys for taking such good care of my car... You guys are the best...

We believe the dealership is more interested in selling you a vehicle than the longevity of your current one. That's the major difference between a independent garage than the dealership. Thanks again for the oportunity to work on your older Toyota Camry. With Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
5

My Honda Element had an unknown oil leak and was towed to their shop. I had never used them before. They went through the car, found the minor problem and did the repair quickly! They also provided a list of suggested repairs sorted by importance along with the pricing. I will defiantly be coming back and would highly recommend them...

Ric, With the amount of miles on this Honda, this Element is in great condition. With a little more TLC, it'll likely last another 100K. Thanks for letting us work on it. With Kind Regards, Tatsu Tsuchida

- Tokyo Automotive
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