Hands and Shield

Placentia Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
| closed for lunch 12 - 1
5

I love the service at Toyko Automotive, they take the time to walk you through there estimate, no hidden fees pay for what you can handle within your budget or what is critical for the safety and well being of your automobile.

5

I came in to this business looking to get some work done that I didn't particularly want to do myself. Specifically, I wanted to replace a damaged bushing. Turned out I needed two bushings replaced. They did the work but since this hadn't been quoted to me, they did not charge me for the additional labor, just the price of the additional part. I checked it out and the bushings look great. These guys provided honest, straightforward service and I'm definitely keeping them in mind in the future.

5

Great service

5

I'm a regular at this auto shop, I just love the service and commitment to satisfy the customer. He explain the Toyko special, which is a grest deal. Thanks Tatus

4.5

Thank you for the thorough inspection you provided that resulted in the necessary repairs. We appreciate how you prioritized the work needed to be done and professional diagnosis to determine what could be repaired on the next service call. That decision will enable me to have all needed repairs to be done and have a safe car to drive.

5

excellent service as usual...

5

Excellent. They have been taking care of my car, my wife's car, and my company cars for a long time, and we are always happy with their service.

5

Their online appointment system is convenient.

5

I recently brought in my 2008 RX 350 to Tokyo Automotive because of a battery problem. Tokyo Automotive installed a new battery and that fixed the problem. However, I was most impressed by the test they performed on the old battery before replacing it. They tested the alternator and determined the output was correct. They twice charged the battery but it would not hold the charge. Their diagnostic instrument determined that the cranking amperage was about half of what is required. The tests performed and the associated readings were noted on the service receipt. I really liked that---made me trust their service.

5

Good service like always! Trust worthy and honest. Came in thinking that the car needed a brake change, instead they said it didn't need one, cleaned out the brake dust and resurfaced the rotors. Other auto shops wouldn't be this honest with you.

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