Placentia Auto Repair

The place is very professional love the service I was informed an helped in the ways i was hoping to be serviced

Love these guys! The hybrid battery in my 10+ year old died suddenly. Dealer suggested I look into other options since the they would charge >$5K. My wife remembered Tokyo Automotive Repair since she has driven by it many time. I called them and they immediately knew what to do, gave me an estimate and arranged a loaner vehicle for me. Best part is, they replaced the battery (not easy to do) at a cost less than half the dealers estimate, then delivered the washed and vacuumed car on time. The owner and Rakesh are great guys who know what is going on, were very clear what they would and needed to do, accurately estimated the cost and never once tried to up-sell me into other stuff. What a pleasure it was to support a local business. They will be getting all my business from now!

Love these guys! The hybrid battery in my 10+ year old died suddenly. Dealer suggested I look into other options since the they would charge >$5K. My wife remembered Tokyo Automotive Repair since she has driven by it many time. I called them and they immediately knew what to do, gave me an estimate and arranged a loaner vehicle for me. Best part is, they replaced the battery (not easy to do) at a cost less than half the dealers estimate, then delivered the washed and vacuumed car on time. The owner and Rakesh are great guys who know what is going on, were very clear what they would and needed to do, accurately estimated the cost and never once tried to up-sell me into other stuff. What a pleasure it was to support a local business. They will be getting all my business from now!

With car repair, so much has to do with trust. I trusted Tokyo Repair's reputation before I arrived, which was confirmed with the professionalism of the team. The manager kept me up to date with the progress of my vehicle, and followed through with every detail he promised. I like that!

Tokyo Automotive is professional, honest, and considerate. Quality work done on time at a fair price.

I drive from Claremont to Placentia for my service. I won't let anybody else service my 2004 Sequoia.

Tokyo Automotive is always very professional and helpful. My car was repaired perfectly and less than the estimated cost. I am very pleased and recommend them strongly.

Unprofessional to a certain extent

If I could give zero stars I would. I caught them telling me layers and layers of lies after I would point certain things out then they would apologize for there mistakes and cover with other BS. Just don't lie to the customer be straight forward.

I've been bring my vehicles here for several years now and have been pleased with the service. The guys at Tokyo Automotive have been fair and honest, without the high pressure upselling of services that I've experienced at the dealerships or other shops. I'd definitely recommend this business for your vehicle service.