Hands and Shield

Placentia Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
| closed for lunch 12 - 1
5

Tokyo automotive is diligent with their evaluations and provide an honest list of immediate and preventive repairs for the customer to select. The work quality is great. This is the place for all Japanese cars.

5

Seiko-san, Appreciate the friendship over the many years. I love that shop owners can vibe off each other and learn from each other. You are definitely the Prius Master in our shop owner circles. Tatsu

- Tokyo Automotive
5

Very professional and great service

5

Really good place, family owned. They do good quality work at reasonable rates. The staff are all car enthusiasts so you know they care about their work.

5

I absolutely love this place! Professional and clean and courteous

Thanks for bringing by your Nissan 350z for our complimentary oil service for Health care workers promotion! It's a tough time right now and it's the least we can do for our Medical First Responder workers.

- Tokyo Automotive
5

Thank you Yessica for bringing by your Toyota Yaris for the Tokyo Special. While obviously we hope that you buy some of the items we point out, but we also hope that people through our digital inspection really get an education as to how their vehicle is. Thanks for the 5 stars.

- Tokyo Automotive
5

Thanks for the many years you've been coming. Appreciate you entrusting your Lexus ES300 to us.

- Tokyo Automotive
3

Arnold, thank you for brining your Toyota Prius to us. You did not write anything in regards to your visit so I can only speculate as to why you rated us 3 stars. We're not for everyone. We employ ASE certified master technicians, have a 3 year 36K warranty, have complimentary rental/loaner cars, so we cannot be the cheapest. I'm guessing the somewhat low 3 star rating is due to the fact we charged you $150 for what seems like a simple tightening of the gas cap. We not only did that but we also tested various components associated with the codes that we found in the system. We also performed a complimentary minor inspection to look at the whole of the car from a maintenance standpoint. I would like to discuss further with you if you feel that we did not properly address the issues on your vehicle. My door is always open.

- Tokyo Automotive
5

I reached out over the weekend in need of rather quick services. Reaching out during closed hours you would expect a business to ignore calls if they were in the shop. Not here I was able to speak with them and get set with a solid estimate that they stuck very close to even after getting into the vehicle. Communication was amazing with them, they provided a loaner vehicle that allowed me to not fall short getting to work and they have an amazing way of communicating problems found during diagnostics. Communication can be difficult from a shop to a customer who isn’t familiar with auto maintenance but theses guys use a system that can help anyone understand those “extra” tag along. Without any question spend the money and get it done right here.

5

I am so happy that I found Toyko Automotive Repair. They are great. They send reminders for appointments, estimates and work approvals. They are very efficient with time and repairs and return my car quickly. They are also great about being available and have gone out of their way to help when I have had unexpected problems. I would not take my car anywhere else.

Thank you, TM Ferris, for the excellent recommendation! We are delighted to serve you and your vehicle, for we love what we do. Happy New Year! :-)

- Tokyo Automotive
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