Reviews - Page 2 - Tokyo Automotive

Eddie

12/18/2019

Tokyo Automotive always gives their all from the staff in the front to those in the garage. It's always a pleasure and they are very thorough with the work they do.

Thank you, Eddie, for the great review. We sure appreciate you! Wishing you and yours a very happy holiday season!

- Tokyo Automotive

jevee tagarao

12/16/2019

Fast and very convenient with a loaner car for the day.

Thanks for letting us know our auto repair team did a good job, Jevee. We appreciate your support. :-)

- Tokyo Automotive

Susan Hwang

12/15/2019

First time to this shop. Purchased a new to me used Tundra and needed a alignment as well as a general inspection of the major areas of the Vehicle. Called Tatsu who was very warm and friendly and he was able to get my truck into the shop the following afternoon. Arrived at the shop dropped my vehicle off and was given a ride home (didn't have to uber). Few hours later the shop called and my truck was ready for pick up. Fair pricing and honest work. What was most impressive was the detailed inspection report with the photographs. Really a great way to share with customers the condition of their vehicle. I will be back and highly recommend.

Wow! Thank you, Susan, for your heartfelt review. We are delighted you were impressed with our customer service experience and we look forward to seeing you again. Happy holidays! :-)

- Tokyo Automotive

patricia murillo

12/14/2019

Staff is very friendly, helpful & professional. Convenient car loaner or willing to pick you up or shuttle you where you need to be left off. Very knowledgeable & were able to get my Honda Accord back in tip top shape in one day.

Thank you so much, Patricia, for allowing us to serve you and your Honda. Happy holidays to you and yours! :-)

- Tokyo Automotive

Franz Diaz

12/11/2019

$755.38 alternator. And charge for keep it the old alternator is ridiculous

Hello Franz, I apologize for your bad experience, but $250 (parts and labor) for an alternator from a Toyota Dealer seems very unlikely. That sounds like a "hole in the wall" garage or a backyard mechanic, give them a six pack of beer alternator. Which is fine if your buddies do that kind of work. We are professional, ASE certified, factory trained mechanics. And we offer a 3 year 36K warranty on the work we do. For that reason, we also do not put inexpensive parts on your car. As for the core charge, I know of no shops that will sell you the alternator without a core.

- Tokyo Automotive

Laureen Meagher

12/6/2019

Trustworthy team at Tokyo! Great communication throughout the service process. Go see them!!

Thank you, Laureen!

- Tokyo Automotive

Eric Larson

12/6/2019

An honest, skilled mechanic is hard to find. I came in and was instantly put at ease by the teams manner and communication. They also found a hidden intake manifold crack, which let me take it to the dealer because it was just under warranty. I’m looking forward to using Tokyo automotive in the future! And next time I have to buy a used car I’m going to have them do an inspection first! Update: I’ve been going to Tokyo Automotive for a year now, and I have been constantly satisfied with their professionalism, attention to detail and customer service. They keep doing a great job.

Thank you so much, Eric! It is great to hear you were pleased with our service and yes, we look forward to seeing you again in the future. :-)

- Tokyo Automotive

michael connors

12/3/2019

Good,reliable, professional service. Nice people!

Thank you so much, Michael! We aim to please. :-)

- Tokyo Automotive

Natalie Gomez

11/27/2019

Great, prompt service!

Thank you, Natalie, for allowing us to serve you and your Prius. Have a very Happy Thanksgiving! 👍🏻😄🚘

- Tokyo Automotive

Bob Hernandez

11/26/2019

Polite, professional, and thorough. Brought my 15-year-old Acura to Tatsu for a Check Engine Light and not only did he fix the issue but now my car gets better gas mileage than it has in years

Thank you, Bob, for the high praise of our auto repair team. We are thrilled to hear your gas mileage has improved! That’s terrific! Happy Thanksgiving and safe travels.

- Tokyo Automotive

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