Hands and Shield

Placentia Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
| closed for lunch 12 - 1
5

I have used several car repair shops, but I am fortunate to know that Tokyo Automotive car repair shop that I found this time is a great car repair shop where all car experts are gathered. Tokyo Automotive shop found out exactly the old problems of my car and repaired it professionally using the OEM parts. I was so satisfied and decided to repair my car here in the future. Once again, I think it's only luck to me to know Tokyo Automotive repair shop.

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5

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5

My wife drives a 2015 Subaru Crosstrek and for the first 4 years of ownership we took it to dealer for service and were extremely happy with them. A few friends highly recommended Tokyo Automotive to us a few years ago. It's local so I figured I'd give them a try. We were so happy with our first appointment a year ago that we are now repeat customers. I really appreciate the written and photo updates and their honesty about what does and does not need to be done. I have recommended Tokyo Automotive to quite a few friends.

2

It's cost less to pay at the dealership than here. LOL....

Ah the esteemed dealer! You'd be surprised at the type of people they employ there. Of course there's the master technicians, some of which I plucked from dealer, but there's also the minimum wage guys, and then everyone in between. But for some reason some people believe that just because it says Subaru, Toyota, Lexus, Honda, pick your brand in front of the building, that somehow they are better than the independents. If price is your only or of high priority, then they have the B or C tech that will work on your car. They also have 2 different SKU numbers for parts made in America, Canada, or Japan... but they also have SKU numbers for those that are made elsewhere; again so they can appeal to the more frugal customer. And of course if you call the dealer with "Tokyo Auto is charging me $XXX, how much would you charge me to..." then of course they are going to give you the cheaper price. Then when you get there, the other stuff is more.

- Tokyo Automotive
5

They were so thorough and detailed w pictures to go with the diagnostic for my car. So I could visually see what had been found. For a small shop like this one I was really impressed I mean nobody else has ever gone that extra mile not even the dealership. A++ on that alone.

One of my bigger goals is to change how the world perceives skilled labor and mechanics in general. By showing pictures and showcasing how my guys do it, it really sheds light onto how intricate and complicated modern vehicles have become. Thank you for entrusting your Subaru Impreza to us.

- Tokyo Automotive
5

Reliable!

Thanks for bringing by your son's Honda Civic for the inspection & appreciate the 5 stars.

- Tokyo Automotive
5

Great place. Fast, courteous, and honest.

5

Excellent customer service!

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