This is my yelp review, just reposted on google: After thinking about what happened for a very long time, i decided to go forward with writing my review. I stumbled across this repair shop on google, and through the sheer amount of reviews i thought the place seemed trust worthy. I had a slow oil leak in my car. After explaining the problem, i scheduled an appointment and got a fluid diagnosis and vehicle inspection at the cost of $160. Very steep price. They didnt take anything apart, and they didnt do anything special to find the leak (fluid indicators like i was promised on the phone.) I wanted a professional opinion, and wanted to get it professionally fixed cause money is tight nowadays. They have a nice system that basically allows real time responses and results, which you can easily add or deny services. Once my diagnosis got done, i was slapped with a recommendation for timing chain service for 2 grand. I was extremely worried cause of my very little experience with this kind of problem, so i took my car out of their and went to my gf’s brother for inspection. Basically, he power washed all the oil off (tokyo auto service didnt even bother washing it off) and i drove the car to see where the oil was leaking. I check again after a couple days of driving and wallah, my oil plug at the bottom is the ONLY place with oil leaking. It explains why it leaks slow, and why it always drains really slow. I was appalled, angry and disheartened that this mechanic shop with such great reviews can be so deceptive, greedy and manipulative. The only response to the recommended service was “ohhh your car eventually will need it changed, and its better to do it now then later.” the red flag was that they wanted to change my water pump, etc but none of that needed to be replaced. I literally came in for that small leak, only to realize the true nature of their business and how they handle things. If you are looking for a recommendation on where to get your car fix, i would be extremely careful here, especially if you are on a budget. I love the story of your business, but what you did to me was not right.