Hands and Shield
Hands and Shield

Placentia Auto Repair

Tue - Fri: 7:00 AM - 6:00 PM
 | closed for lunch 12 - 1
5

Thank you and your staff for your expertise on electrical and mechanical workmanship on finding and fixing my vehicle! My Toyota Prius is running like a champ!

5

Tokyo Auto Repair in Placentia is an honest shop for fixing your Japanese vehicle. Prices are about average for independent shops.

5

Tatsu and Kevin were helpful and accommodating. They offered a true contactless and safe experience for my elderly parents. We were updated of the progress via a link with photos and videos. Thanks again guys!

5

Wanted to find a Japanese car specialist and came across Tokyo Automotive Repair. Bonus for it being so close to where I live. They were very professional and and knowledgeable. I love how everything can be handled online, including payment and seeing the progress of mechanics. It also has the family-owned, personal vibe (which I believe it is). I highly recommend this shop for any needs for your Japanese car!

5

Even though the price was a little high the quality Matched. As they say in life you get what you pay for, I've tried other mechanics and they could not fix my car. They've had given me updated posts and progress on the repair and they did a great job! They also give you a 3-year warranty which I think is assuring. Now my service truck runs great and I found a new family of mechanics that I can rely on.

Eric, thank you so much for allowing us to work on your 22RE Toyota Pickup!

- Tokyo Automotive
5

They did an engine repair on my 97 Acura integra that had a constant oil leak. They were able to fix her and bring her back to life quickly. I highly recommend this shop.

Wow! Jesus Ortega! Says you were last in 2016. I must've made an impression. I would love to have you in again for some more routine maintenance. Hope the Integra is running well.

- Tokyo Automotive
1

There are two young caucasians employee there. One of them are ver nice and kind but the other one at reception desk is very mean and rude. I got the email reservation replay but he said they didn't accept it. It's only 9am around. For my honda acrrord oil change, I was asked to leave my vehicle for the rest of whole day and charge for $125 before the tax. What's more , the mean caucasians also said, the tokyo auto price just twice and triple higher than other store.He let me make sure to confirm and accept that, unless they are very busy, they sent me to others cheap auto. Great job! 9 hours for planning to oil change at Tokyo Auto. Os that the famous service? Great attitude for fantastic morning. Regarding your reply, Kevin’s attitude 100% represents your store’s value. Tokyo Auto only take prime customer who didn’t care price and time at all, right? I had already compromised to accept the oil change price until he told me wait 9 hours at rest of the whole day only for oil change service. I was really disappointed by your attitude not only unreasonable price !

Hi Nova, thank you for stopping by yesterday. Apologize if you felt that respectfully declining to work on your car was being mean and/or rude. After speaking briefly with you it was evident that we were not a good fit. Kevin noticed your primary concern was price and it was clear that no matter what we did, you would not leave here happy. It was at that point we decided it was best to cut ties and respectfully decline to work on your car. We figured it was better if you left here without having spent any money. Although I am happy when (& if) we save you money, that is not our primary focus. Our focus is to give you a well functioning, safe, and reliable vehicle and that (to be frank) requires money. We're perfectly comfortable saying this, but we are not everyone's savior. If you are the type of customer that insists on a shop with ASE certified technicians, a 3yr/36K, and having quality parts, then I am your shop. We do not cut corners, nor do we turn a blind eye to anything worth noting on your vehicle. We are not the shop that will do a $39 oil change.

- Tokyo Automotive
5

Best service out there!! Highly recommend!

Thanks for bringing your wife &/or son's Mazda 3, and previously the Honda Pilot. Go Placentia Chamber!

- Tokyo Automotive
5

I have gotten a considerable amount of work here done on my 1986 Toyota… suspension, steering, and a complete AC conversion to name a few. These guys absolutely knock it out of the park, every time. Their mechanical work is top notch, and customer service personable, even when hunting down and ordering old 80s parts for me! I am always happy to bring my car in and they’re always happy to see me. When repairs took longer than expected, they gave me a very clean loaner, with no charge and no hassle. They always wash and detail the interior of my car upon pick up. Anyone who owns a Japanese car, new or old, base model or with bells and whistles, should bring it here for service. Extra love to Kevin and Tatsu!! Thanks for everything guys!

Oliver I think it's awesome you found such a gem of a old camry! Thanks for 5 stars.

- Tokyo Automotive
5

Juan, thank you for bringing in your Honda Civic for the oil service. Let us know when you're ready for the other maintenance items.

- Tokyo Automotive
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