Reviews

  • 5 Tokyo Automotive

    Great people and honest service

  • 5 Tokyo Automotive

    Wonderful people that do wonderful work!

  • 5 Tokyo Automotive

    Excellent service done by professionals very happy.

  • 5 Tokyo Automotive

    Tatsu and his team are the best. So kind and friendly. The service was incredibly fast. I could not have asked for more.

  • 5 Tokyo Automotive

    Will recommend

  • 5 Tokyo Automotive

    I have been completely satisfied with any work performed on several vehicles. I always get a thorough inspection and report of each vehicle before and after making needed maintenance. I do feel I'm in a family run business, not a number in a company shop. John Thompson

    John,

    I'm absolutely flattered that a distinguished gentleman, with seemingly high standards as yourself, is giving us such high marks. Thank you for bringing us your daughter's Honda CR-V and also your own Accord. My only hope is that we continue to live up to such kind words.

    With Kind Regards,

    Tatsu Tsuchida - Tokyo Automotive

  • 5 Tokyo Automotive

    Good quick service

    Keith Troyer,

    All that we did was an oil service on your relatively new 2014 Toyota 4Runner; for that we can be quick. For anybody else that might be looking at this I'm just worried that this will set up an unreal expectation that their will be done sooner than expected. Also given the high miles on the car, we would recommend a few maintenance items such as transmission fluid, intake/fuel clean (what some call a carbon clean), and perhaps spark plugs next visit.

    With Kind Regards,

    Tatsu Tsuchida - Tokyo Automotive

  • 5 Tokyo Automotive

    In and out fast

    Richard,

    Under-paneling and wiper blades on your Honda Pilot, that's easy. Next time bust out the stopwatch! LOL!

    Tatsu - Tokyo Automotive

  • 4 Tokyo Automotive

    I am very happy with the service and work done, however, I felt the prices charged were quite high.

    Allison,

    Thanks for your honest comment. I appreciate the opportunity to address the issue of price. I realize that our pricing is a bit on the high side. However I do back my work with a better-than-dealer, 3 year 36K warranty (on most repairs), often give out free rental cars, and have factory trained ASE certified mechanics; All of this costs money. Although we're often not as much as dealer in terms of price, our industry suffers a lot from often people with little more than a high school education opening shops that charge barely enough to pay the rent and feed themselves. Yes there's people out there that can do the work for half the price I can, but are you getting the same quality, warranty, and piece of mind?

    With Kind Regards,

    Tatsu Tsuchida - Tokyo Automotive

  • 5 Tokyo Automotive

    All around excellent service.

    Thanks again for bringing your 2015 Subaru Forester. Please let us know when you'll be ready for the Intake/Fuel Clean.

    But the car that really pulled at my heartstrings was the 1990 Nissan Maxima you brought us later. Awesome that you're keeping that thing going! Should run a lot better with all the work we did (Tune up, Injectors, and Lower Control Arm) - Tokyo Automotive

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